Tuesday

Measure, Monitor, and Manage

As a seasoned business analyst and consultant, I have learned what is not measured cannot be managed or improved. Since business owners and healthcare providers misunderstand their costs, they are unable to link cost to process improvements or outcomes, preventing them from making systematic or sustainable cost reductions. It is almost impossible to improve your business or organization if you do not keep meticulous records. Accurate financial records and workload analysis enable your organization to monitor, evaluate, and analyze weaknesses and strengths, saving you both time and money.

A successful business or healthcare provider has procedures in place to regularly measure and evaluate:
      1. costs
      2. time allocation
      3. resource allocation
      4. supply allocation costs
    5. estimates of the capacity of each resource (and calculate capacity cost rate) 
      6. calculations of the cost of customer/ patient care
      7. process mapping of operations.

It is never too late to implement procedures to collect, monitor, and analyze your data. Let us help you, help yourself. You focus on your specialty, and we focus on the rest. MBR RESULTANTS will help you improve your business or organization. We specialize in the implementation of comprehensive solutions that increase financial and operational performance. By partnering with clients, we deliver solutions that improve quality, increase revenue, reduce expenses, and increase customer, client, patient, and employee satisfaction. We offer tailored solutions that will deliver the results you need to help you meet the challenges and opportunities of doing business in the US market and beyond.  Visit us at www.mbrresultants.com


Sincerely,
Meredith B. Roberts
President of MBR RESULTANTS