People, Processes, and Technology:  Success is about maximizing resources and your biggest resources are your employees.

Three elements: people, processes, and technology will either drive or inhibit your business’s productivity and growth.  Have you recently reevaluated all three components?

 
Processes:  A business analyst successfully mapped and streamlined your workflow and processes.  Technology:  Your company has implemented new and improved technology to replace legacy systems.  People:  The last but not least element (which most likely will become the most important determining factor in your organization’s success) is the people working within your organization. Success is about maximizing resources and your biggest resources are your employees.

When hiring new team members, most of us review resumes and look for job-specific skill-sets, competencies, related experience and if relevant, education.  While all the aforementioned are necessary for optimal job performance, other factors are often unintentionally overlooked; these are the unspoken, psychological and communication factors that affect all work environments.

In an optimal work environment the communication (both verbal and non-verbal) will be positive.  Everyone will be collaborating with a common goal.  Team members will be assisting each other and offering encouragement.  Negativity, discouragement, and destructive words will be non-existent because they will not be tolerated.

What I am alluding to are the intangible personal qualities, which either foster a team’s growth or hold everyone back. What are your employees' values and beliefs? Success is a mind-set.  It is a work-ethic.  It is about being enthusiastic and having a vision.  It is about focus and commitment.  It is about growth, both personal and as a team.  It is about being open to continuous learning and improvement. It is about understanding what people want. It is about understanding what people need.  It is about commitment to make little changes everyday to improve individually and collectively.  It is about raising ones’ standards.  It is about establishing rituals that promote a successful working environment.  It is about exceeding one’s expectations.  It is not about thinking inside the box nor thinking outside the box; think as though there is not a box. It is about doing what it takes to get the job done quickly and efficiently without sacrificing the quality of the team dynamics. Success is not just mechanics, it is psychology.  Do your employees possess these qualities to make your business thrive?

Change is inevitable in any organization, but your company’s success is a direct result of how your team adapts to challenges and change.  It is about finding ways to make things better.  It is about growing.  It is about not only accepting change, but embracing it.  Since everything is controlled by beliefs and values.  It is important that your team members see things as they are not worse than they are. We are the sum of all our parts, so ensure you hire the right people who possess, not only a great resume but those who have those intangible qualities discussed above.